Financial advisors are warned on a regular basis that their profession is changing in fundamental ways. They must adapt or perish. These admonitions apply to many aspects of the business (technology, marketing, recruitment), but are perhaps no more prevalent than around the subject of client engagement and relationship development.

Most of us would agree that the ability to make good financial decisions peaks at some point in our lives and then declines. As we get older, financial decision-making is often compromised by health problems, new medications, dementia, or simply normal aging.